Aero, Nigeria’s oldest airline has unveiled a new electronic device; Pro-Rangers, to fast track passengers’ facilitation across its network.
The introduction of the new device according Aero is part of efforts to reposition the airline to maintain its market share.
The device , Aero said can be used to check in passengers from the comfort of their homes and airports.
The airline further explained that the device will help to reduce the queue usually associated with facilitation at airports before boarding.
Speaking with a select Aviation Journalists, the Head of Commercial ,Mrs. Chika Ubendu said that the device expedite action on the boarding procedure and help to achieve on time departure.
Ubendu further explained that Pro- Rangers has the capacity to detect with invalid boarding pass.
She informed that it also help to provide accurate record that tallies with passenger manifest.
She said that the device apart from making passengers facilitation seamless, it is also user friendly and that already the airline has started using it.
Also speaking, the Head Ground Operations, Mr. Peter Omata said that the airline deployed the device for seamless passenger facilitation, security and accuracy.
On how Pro-Rangers work, Omata said, ‘the device enhance facilitation, expedites the boarding procedures while enhancing ontime performance.
He added that the device helps in capturing passengers’ data from the boarding gate, explaining that once it detects the passenger at the gate, it gives the airline accurate profiling and produces a comprehensive manifest for the airline.
According to him, “Passengers can check-in remotely from any part of the airports, especially those without baggage, making facilitation seamless for the traveling public,”
Omata said that Aero has deployed 31 devices across the airports and that the Pro-Rangers device has an App and its webpage device such that once passenger logs in with a code, he can check-in from anywhere in the country.
The Pro- Rangers device, the Head of Ground Operations, said has the capacity to detect fake boarding pass .
He said that before now the airline spend 30 minutes to board a 737 aircraft, adding that with the introduction of f Pro- Rangers ,the airline only spend 15 minutes in boarding the same airplane thereby reducing the time on facilitation .
Similarly, the Ubendu said that the airline has also introduced a schedule in a bid to satisfy the airline’s customers .
She added that the airline did not necessarily increase schedules but initiated a rescheduling that will allow passengers travel to destination at the right time.
“We may not necessarily have more schedules but we are attending to what the passengers want,” she said.
She continued,“The rescheduling is now more in tune with passengers’ requirements, we made sure that whatever we have now is what the passengers will be be comfortable with. For instance, we have rescheduled Lagos-Asaba from 4 p.m to 9. a.m. We have also rescheduled Yola route.”
Ubendu listed the routes , the oldest airline in the country currently operates, to include : Lagos, Abuja, Asaba, Port Harcourt, Yola, Benin,Kano and Sokoto
