“We Are Not Aware Of Any Law Suit By Passengers – Med-View Airline

* Pix source: guardian.ng

 

Medview Airline has stated that it was not aware of any law suit by passengers over cancellation of a flight on August 13, 2017.

This is coming on heel of reports in the media that some passengers have gone to court over the said flight.

In an statement issued by carrier, it stated categorically that the airline was yet to be served any court papers from any quarters, adding, ”we have not received any pre-litigation letters as the practice, much less of properly served court papers”.

According to the airline, “Sensationalisation of impeding litigation in the press without recourse to us is tantamount to media trial, which is a grandiose to whip up public sentiments.”

The added that as a responsible organisation, the airline welcomes genuine complaints from passengers and such complaints regarding flight cancellation, delays, missing baggage and refunds are handled in line with civil aviation laid down procedures as contained in Part 19 of Civil Aviation Act 2013.

Medview Airline, the statement said is committed to its corporate value, which is the ability to succeed in providing the desired service for customers’ satisfaction and respect for individual clients.

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