… Thousands Of Passengers Stranded At Airports
Delta Airlines computer system has collapsed and has led to the cancellation of 300 flights today due to a power outage impacting Delta operations system wide.
The system failure left thousands of passengers stranded at the various airports across the world.
As at 3:30pm WAT, Delta operated 800 of its nearly 6,000 scheduled flights.
Passengers were said to be getting frustrated after Delta Airlines tweeted, “Our systems are down everywhere. Hopefully it won’t be much longer.”
Initially Delta delays were reported at London’s Heathrow Airport, Los Angeles International, Seattle-Tacoma International Airport, San Francisco International and Rome’s Fiumicino.
In the meantime delays and interruptions are worldwide at Delta Airlines.
A spokesperson from the airline said,” We have a major systems collapse worldwide affecting passengers trying to check-in/board.”
Delta aircrafts already departed are not affected. There is no security threat to airliners.
On July 24 a technical problem at GoJet Airlines was causing delays and cancellations for Delta and United passengers on some regional routes.
While systems are improving and flights are resuming, delays and cancellations continue.
Customers heading to the airport should expect delays and cancellations.
While inquiries are high and wait times are long, our customer service agents are doing everything they can to assist.
There may also be some lag time in the display of accurate flight status at delta.com, the Fly Delta App and from Delta representatives on the phone and in airport.
The airline apologised to customers affected by this issue, adding that its teams are working to resolve the problem as quickly as possible.
Additional Source :eturbo